Your Data. Your Control. Our Commitment.
We built raptoto around your privacy. Every account detail, payment record and session stays encrypted and protected. This policy shows exactly how we handle your information — from...
How We Protect Your Information
raptoto collects account details, payment information and session activity to deliver your lobby, process withdrawals and keep your account secure. We use industry-standard encryption for all data in transit and at rest. Your DANA, OVO, GoPay and QRIS transactions are tokenized — we never store full payment credentials. We do not sell your data to third parties. Where local law permits, we
retain account records for compliance and dispute resolution. You can request access, correction or deletion of your personal information at any time through our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Why Your Privacy Matters to Us
We've designed every system around protecting what you share with us. Here's what backs that commitment.
Encryption Standard
All data moves through TLS 1.3 encryption. Your account details, payment records and session logs are encrypted at rest using...
No Third-Party Sales
We do not sell, rent or share your personal information with marketing firms, data brokers or unaffiliated third parties under...
Payment Tokenization
DANA, OVO, GoPay and QRIS transactions use tokenized payment processing — we never see or store your full payment credentials.
Audit Trail
Every access to your account data is logged and timestamped. You can review login history and session activity in your...
Compliance Review
Our privacy practices align with Indonesian data protection standards and international best practices for gaming platforms.
Data Retention Policy
We keep account records for the duration of your membership plus 24 months for compliance. You can request deletion after...
Consistency Across Our Platform
This privacy policy applies uniformly across raptoto's live casino tables, slot lobbies and sportsbook. Whether you're on mobile or desktop, every section of our platform follows the same...
| Live Casino Tables | Session data, table history and dealer interactions are encrypted and retained only for your account records and dispute resolution. |
|---|---|
| Slot Lobbies | Your spin history, feature triggers and session timestamps are logged securely and visible only to you and our compliance team. |
| Sportsbook Markets | Bet slips, odds snapshots and settlement records are stored with the same encryption and access controls as casino data. |
| Mobile App | The raptoto app uses the same encryption protocols as our web platform. Local device storage is encrypted and cleared on logout. |
| Payment Processing | DANA, OVO, GoPay and QRIS transactions follow identical tokenization and audit standards regardless of where you initiate them. |
| Account Dashboard | All personal information displayed in your dashboard is encrypted in transit and requires authentication to access or modify. |
| Support Interactions | Chat logs, email records and support tickets are encrypted and retained only as long as needed to resolve your issue. |
What Defines Our Privacy Approach
We've built raptoto's privacy framework around six core principles that shape every decision we make about your data. These aren't afterthoughts — they're woven into how...
Minimal Collection
We ask for only the information needed to verify your identity, process your payments and deliver your lobby. No unnecessary fields.
Transparent Logging
Every action on your account — login, withdrawal, session start — is logged and visible to you in your security dashboard.
Secure Deletion
When you request data deletion, we remove it permanently from active systems and backups within 30 days of your request.
Vendor Accountability
Third-party services we use for payments, hosting and analytics sign data-processing agreements that match our privacy standards.
Breach Response
If we detect unauthorized access to your account, we notify you within 24 hours and provide guidance on securing your credentials.
Policy Updates
When we change this policy, we notify you 30 days in advance and explain what changed. You can review the full history anytime.